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ACMMAX USER GUIDESFor account owners and team members

Get started with ACMMAX ​

Step-by-step help for your ACMMAX account, websites, domains, email, and cloud services. Start with what you want to do, then follow the guide alongside your Cloud Console.

BROWSE BY PRODUCT

What would you like to do?

Choose a topic for step-by-step instructions.

Before you begin ​

You will need an ACMMAX account. If someone invited you to their team, activate the invitation first and use the organization sign-in page. Create your own account or activate a team invitation.

Steps ​

  1. Sign in to ACMMAX. If you are a team member, use Sign in to your organization.
  2. Open Home to see your services. On a phone, open Main navigation to find the sidebar links.
  3. If you are new to the Console, select Getting started. It walks you through appearance, your profile, and the main areas.
  4. Choose the task you need from the product guides above. Keep the Console open in another tab so you can follow each step.
  5. If you get stuck, use the ACMMAX assistant or contact Support. Team members can ask their account owner for help with access.

On your screen ​

Get started with ACMMAX in the ACMMAX Cloud Console

Get started with ACMMAX. Example screen with sample data.

Get started with ACMMAX in the ACMMAX Cloud Console (team member view)

Get started with ACMMAX — team member view. Example screen with sample data.

Check it worked ​

You can find your services and open the guide for your next task. If a product is missing from a team account, ask the account owner whether you have access to it.

Account types and navigation ​

ItemPrimary accountOrganization member
Account menuShows Primary account and owner settingsShows Member of {organization} and My organization profile
ServicesShows enabled account modulesShows only modules and actions granted by the organization owner
Billing and account areasAvailable according to account configurationMay be partly or fully restricted
Notifications and SupportAvailable to the primary accountOwner-only areas may not appear

Need help? ​

StateMeaningWhat to do
You do not have access to this areaYour current role does not include the action.Return to Home; members can ask the organization owner to review access.
This resource is not availableThe item is unavailable or outside your current scope.Return to the product list and verify the selected item.
This page does not existThe address is invalid, old, or incomplete.Use Main navigation rather than editing the address.
A section cannot loadCurrent data could not be retrieved.Select Try again once; if the problem remains, contact Support with a reference shown on the page.

Next steps ​

Screenshot preview